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Telephone Banking

Benefits of Telephone Banking

Telephone Bank allows you to keep in touch with your bank through a telephone banker or an automated voice machine, via a touch-dial telephone.

With Telephone Bank, you gain:

  • Speed, comfort, and simplicity
  • All banking operations and information without needing to visit the Bank
  • Non-stop banking – 24 hours a day, 7 days a week
  • Free activation
  • With the Genius Account, no monthly fees for maintaining Telephone Banking
  • You pay significantly lower fees for transactions than at a branch:

(the fee depends on type
of account) 		Telephone Banking Branch
Entering a one-time payment order free / CZK 4 CZK 45
Setting up, changing, and cancelling SO, direct debit, and SIPO permits free CZK 49

Security Features

Telephone Banking is protected with advanced security features:

  • With an identification number and PIN
  • The option of using additional security with a TAN transaction code
  • The option of receiving free SMS and/or e-mails, in the event of any operation executed by a telephone banker

Setting Up Your Telephone Banking

You can set up Telephone Banking at the GE Money Bank branch that administrates your current account. If you do not have a current account at our bank, we will gladly open it for you.

You only need to bring:

  • Valid personal identification card (passport for foreigners)
  • Second identification document (driving licence, passport, or birth certificate)

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