What type of information do we gather?

When you visit our Website for the first time, we may ask you to register and to give us information about yourself and your company, including your name, your company’s name, address, telephone and fax numbers, e-mail address and other information that allow for you to be identified and contacted.

If you are using our services, requesting product price quotations through our Website, or use our Website in another manner, we may ask you to provide other information, including, but not limited to, technical specifications, financial information, and other business-nature information. When entering our Website, we gather certain routing information, such as the IP address of the Internet service provider from which the traffic generates, and information provided by “cookies” on your hard drive. Cookies are small data files containing a specific identifier allowing us to recognise you every time you return to our Website; they register the pages which you view on our Website and the services you use. This information enables us to provide you with services that are more customised and more user-friendly.

We also gather summary information about the use of our Website, such as information about which of our pages have the highest hit statistic, the number of hits per day, and the time spent by visitors on each of our pages.

How do we treat the information we have gathered?

The information we gather from you, about you, and about your company, may be used, among other things, as follows: in the fulfilment of orders and requests; in the provision of information about price offers, upon request; the processing, implementation, and tracking of orders; the provision of information about the status of an order to you and third parties; the preparation of an outline, configuration of a product, or production activities; securing information for you about offers and products that we think may be of interest to you; or informing you about updates, changes on our Website, or new products and services that we think may be of benefit to you or your company. We can also group the information that you provided to us in previous off-line communication with the information you made available to us in an on-line mode, in order to better adapt your experience on our Website to your wishes.

Among other things, we use the demographic data and the information about the use of our Website gathered from our visitors to improve the usability of our Website and for the elaboration of summary, non-identifying information used in marketing, advertising, or similar activities. From time to time, some information may be removed from our systems, which shall be done exclusively at our own discretion.

With whom do we share the information?

We may provide the information we gather about you and your company, including your e-mail address and other information allowing for your identification, to our sister companies and third parties, such as producers, suppliers, and other entities involved in the distribution chain in the delivery of a product or service that has been requested. We can provide summary statistics about visitors, transactions, or other activities on the Website.

We may publish information about you or your company if we deem, in good faith, that it is required of us to do so, in line with the law or judicial proceedings, to respond to claims or protect the rights, property, and security of the Owner or other entities.

Other companies that provide services on our Website, operate the joint version of our Website, or advertise on our Website, or have their link on it, may use “cookies” or gather other information about you if you go to their page. We do not have any control over the gathering of information by those companies or as to the manner in which they use it. If you have any questions concerning this gathering of your information or its use by those companies, you should approach those companies directly.

The Protection of Your Privacy

The transmission of your technical or financial information to us is secured by encryption. Also all order forms or requests for price offerings presented through this Website, as well as invoicing information and information about the status of accounts that is available through this Website is encoded.

We strive to protect your personal information and information about your company through encryption and other means. We cannot, however, guarantee or provide a warranty as to the security of the information you send to us, and if you have decided to use our Website, you do so at your own liability.

Please understand that the information that you are publishing on our Website – such as the information you may provide to others in bulletins or in chat rooms that may be available on this Website, may be gathered and used by visitors to this Website.

Special Provisions for Our Users from Europe

If you are a person established in a European Union country, you confirm and agree that we can gather, use, and communicate your personal information in the manner described in these Privacy Protection Principles or any amendment thereto. Furthermore, you confirm and agree that we may transmit your personal information outside of the European Union for purposes described in these Privacy Protection Principles. In the event of your objection to the conditions set out in these Privacy Protection Principles, please do not enter this Website.